We've kept this simple with a flat fee of £15 per item setup. This may include a remote login connection where you download some clever software and one of our team access your PC. However, it can be as
simple as leading you through step-by-step how to do something over the phone.
The list below are some of the things we can help with:
- Basic camera setup
- Configuring network (IP) camera settings.
- Assistance with software/app configuration and use.
- Helping to download software from our website and using it on your computer.
- Password resets.
- Analysis of your network equipment (further charges may apply).
- Configuring a camera with a recorder.
- Assistance setting up your recorder settings.
- Setting up live-streams and DNS addresses.
Booking is required and there may be a few days' wait due to the popularity of this service.
We allocate 30 minute booking slots for set ups. If they take longer due to issues with local equipment or slow internet, you may incur further charges.