Help & Support

If you need some help getting set up with your camera then read through our help articles and video below to get you up-and-running. Can't find your product on this page?

Visit our Help Portal for a full list of guides Open a Support Ticket with our Helpdesk Team

Common Support Queries

Click on an image to be guided through the support process.

Product Guides

Product Code: GFTX1GB-B02

Bird Box & Wildlife Camera with Wireless Transmission

Product Code: NCIP220M-B04

Wired Network Bird Box & Wildlife HD Camera

Product Code: GFST1GB-5M-B01

Cable Connection Bird Box & Wildlife Camera

Product Code:

Product Code:

Product Code: NCCTV8A

Cable Connection 4K TV Bird Box & Wildlife Camera (Camera only)